Net Zero by 2045
By 2045 at the latest, we aim to reach Net Zero in our own operations and in the supply chain, starting from our 2022 base year
Climate & environment
Systematic environmental responsibility: our climate targets
We have set ourselves ambitious targets aligned with the requirements of the Science Based Targets initiative (SBTi). In doing so, we base our actions on the current scientific findings for meeting the 2015 Paris Climate Agreement and limiting global warming to 1.5 degrees Celsius.
− 42 %
In Scope 1 'Own Operations': a 42 % reduction in greenhouse gas emissions by 2030 compared with 2022
− 25 %
In Scope 3 'Energy & Industry': a 25 % reduction in greenhouse gas emissions by 2030 compared with 2022
− 30.3 %
In Scope 3 'Forest, Land & Agriculture': a 30.3 % reduction in greenhouse gas emissions by 2030 compared with 2022
Concrete targets, concrete measures
Scope 1 & 2
Decarbonising our vehicle fleet and our own sites
- Switching the vehicle fleet to e-mobility
- Switching to renewable energy at all sites
- Efficient route planning thanks to digitalisation
- Expanding the 'fix-by-phone' technical service to minimise on-site call-outs
Scope 3
Circular economy and transformation of our supply chains
- Focus on the circular economy, i.e. minimising materials, increasing recycled content and reusable packaging, renewable raw materials in packaging
- Increasing the energy efficiency of our coffee systems
- Tchibo climate strategy for coffee – reducing FLAG emissions by 30.3 %
A look at the first results
12.9 % fewer Scope 1 & 2 emissions
By 2024 we had already reduced our Scope 1 & 2 emissions by 12.9 % (base year 2022).
12 % less material in stand-up pouches
Since 2023, our whole-bean stand-up pouches have used 12 % less packaging material. This saves around 6 t of material every year.
100 % recyclable material for Sir Henry tea
Since 2022, the outer carton, folding box, outer sachet and tea tag of the Sir Henry range have been made of FSC-certified paper and are recyclable. The tea bag and string can be composted via organic waste or home compost.
Circular economy in practice for 50 years
Reduce, Reuse, Recycle – with the coffee system in focus
As a provider of coffee systems, we have kept beans, machines and service equally in view for 50 years. This includes high-quality materials, systematic maintenance to extend service life, professional refurbishment for further use, and recycling of the components at the end of the life cycle.
Technical expertise for long-term use
Tchibo Coffee Service Team GmbH is our triple ISO-certified technical expert for our coffee machines and water dispensers. Around 100 technicians support our business customers nationwide, from commissioning to maintenance, ensuring the long-term use of our machines.
We are consistently expanding our Fix-by-Phone service, our guided technical assistance over the phone. The offer pays off three times over: fast solutions for our business customers, efficient route planning for our technicians and lower greenhouse gas emissions for the climate.
Consistent refurbishment
A team of 23 works in the company's two own workshops to refurbish our used machines. In 2025 alone, around 3,000 machines were thoroughly checked here after the end of their contracts and prepared for a further period of use.
When a machine reaches the end of its operating cycle, it becomes an important source of spare parts for brew units, power boards, control units and steam boilers.
